Today, Alipay online business transaction complaint service system, starting from the platform, gives a solution.
The system will track the efficiency of business responses, handling user complaints, inquiries and other issues, and require businesses to deal with user complaint messages within 72 hours.
It increases the cost of "bizarre disappearance" of merchants from the platform level, and can improve the efficiency and experience of user complaint consultation.
In addition, Alipay also optimizes merchants' problems in intellectual property rights and service information quality.It improves the ability to identify tort acts such as impostors, and makes provisions on the problems such as the lack of use of merchant services and incomplete introductions.
Aliyun-up to 1888 yuan universal voucher is available immediately