This research hub gives customers and community members a voice in the development of ArcGIS Hub. Anyone can sign up to join and participate in user research studies. Those who become members of the User Lab community will have direct access to upcoming studies. Typical studies include remote usability studies, informal interviews, and surveys. Joining the User Lab is also a great way to get a sneak-peak into the development of ArcGIS Hub and to help shape it’s future.
Sign up for research studies
Whether you’re new to ArcGIS Hub or have been with us for awhile, our team is looking for volunteers to help build a Hub you’ll love! No need to travel — studies are typically held remotely, and range between 15 and 60 minutes. There are no right or wrong answers in our studies so there’s no need to worry about existing knowledge of ArcGIS Hub. We learn from each participant’s unique prospective and experience to help us improve. Our studies focus on collecting feedback throughout the full development lifecycle and after launch to make sure we got it right.
How user research studies work
1. Sign Up
To become a participant, click on the link below. Complete this less than 5 minute survey by providing some basic information about yourself and your experience with Hub.
Depending on our research needs, if you are chosen, our team will contact you via email to gauge your availability. Don’t worry if you can’t make a particular study—we conduct studies frequently.
When you are scheduled to participate, look for a meeting invite explaining study details, conference/video call information, and an NDA form. Studies typically last between 30 and 60 minutes.
Feedback and changelogs
ArcGIS Hub User Lab is excited to hear from you. Our team values feedback and is always listening. We would love to hear your anonymous ideas for ArcGIS Hub in our feedback form . We also release updates to ArcGIS Hub every week and it may be difficult to track all of the new capabilities, improvements and bug fixes we include. Our team publishes our regular changelog so you can see major updates with each release.
Subscribe for updates
Learn more about what the ArcGIS Hub User Lab is up to by subscribing for updates. We’ll be sharing new research opportunities that might interest you. Don’t worry if you’re not ready to sign up for studies — you can still subscribe to the ArcGIS Hub User Lab without signing up for research. We look forward to working with you to build a better ArcGIS Hub.
Check us out today! Visit https://hubuserlab.esri.com to sign-up or subscribe to the ArcGIS Hub User Lab.
About the authors
Katie is a documentation writer working on ArcGIS Hub and Enterprise Sites in the R&D Center in Washington, D.C.
I’m a UX/UI designer for Esri on ArcGIS Hub who has a passion for web accessibility.