Google says they’re looking into Pixel 2 / 2 XL battery drain bug, here’s a possible quick fix

手机数码 2018-02-24 阅读原文

Remember last week when we told you guys about a strange battery draining bug affecting the Pixel 2 / Pixel 2 XL after a recent software update? Well, it seems to have finally caught he attention of Google.

For those catching up, a few weeks ago some users began reporting severe battery drain after installing the February security patch . For some (myself included), the problems began earlier than that, with my Pixel 2 XL suffering from abnormal battery drain after first updating to Android 8.1 back in December . Performing factory resets didn’t do anything to help, something I typically recommend after applying a major software update.

A Pixel User Community Manager inside Google’s support forum recently began reaching out to those affected by saying , “We want to look into this issue and I’m going to reach out privately for bug reports.” Unfortunately, that means an actual bug fix likely wont be pushed out right away since they’re still investigating.

While you could twiddle your thumbs in the meantime, some users on XDA claim to have found a fix. For some folks, the issue could have something to do with Call Log Backup/Restore draining the battery. There seems to be an easy fix (for those who see this appearing in their battery stats). Here’s how:

  1. Open Settings app
  2. Tap on Users & accounts
  3. Tap on your Google account
  4. Tap on Account sync
  5. Turn OFF sync for Contacts
  6. Go back to the main Settings screen
  7. Tap on Apps & notifications
  8. Tap on See all _ apps
  9. Tap the menu button ( 3 dots )
  10. Select Show system
  11. Scroll down and select Call Log Backup/Restore
  12. Tap Storage
  13. Tap CLEAR DATA
  14. Press the back button twice
  15. Scroll down and select Contacts
  16. Tap Storage
  17. Tap CLEAR DATA
  18. Now go back and re-enable Contacts sync (see steps 1-5)

Again, it’s not clear this will work for everyone. I’ve also seen people report success by simply clearing the cache in the Google Play Store and Google Play Services apps, but neither solution has worked for me. Maybe you’ll have better luck.

via Pixel User Community

Android Phone Fans

责编内容by:Android Phone Fans阅读原文】。感谢您的支持!

您可能感兴趣的

We asked, you told us: Should LG allow remapping o... This week’s poll across our social media channels andon the website here was hot on the heels of one of the more in...
More trouble: Pixel 2 XL’s screen easy to scratch,... It looks like we might have more trouble coming the way of the already troubled Pixel 2 XL phablet from Google. Apart f...
谷歌Pixel 3又出问题:用户反映充电时过热导致关机... 新酷产品第一时间免费试玩,还有众多优质达人分享独到生活经验,快来新浪众测,体验各领域最前沿、最有趣、最好玩的产品吧~!下载客户端还能获得专享福利哦! 谷歌Pixel 3又被曝出现问题,部分用户反映该机充电时会出现过热问题,甚至直接导致...
Google is trying to do to Facebook what Facebook d... Getty Images / David Paul Morris | Bloomberg | Getty Images Facebook CEO Mark Zuckerberg, left, and Google CEO ...
TomTom taps What3words to let you find off-road lo... TomTom has announced that it’s adopting a new geocoding system that uses just three words to help travelers find thei...