One senator is probing Apple for more information on iPhone throttling issues

手机数码 2018-01-11

When it was discovered that iOS developers had quietly added a feature to the operating system thatthrottled processors in older phones with degraded batteries, the public was irate. In fact, people seemed more angry about the slowing down than about the phones that were unexpectedly shutting down which is what prompted the software modification in the first place.

The initial reaction was litigation. It started with five customers filing a class-action lawsuit in California, then New York, then Israel. At last count, at least 30 people were involved in suing Apple for the throttling mess.

A French environmentalist group even filed a criminal complaint against Apple for “planned obsolescence.” In France, it is illegal to design a product to fail after a period of time so that it has to be replaced. If found guilty, Apple may have to fork over up to 10 percent of its annual profit in the way of a fine.

Reuters is now reporting that the US Congress might get involved. John Thune, a Republican Senator from South Dakota, has begun looking into the debacle. Thune, who is chairman of the Commerce, Science and Transportation Committee, penned a letter to Apple claiming the company has not been transparent enough in the matter.

Congress would like to know if Apple intends to issue future updates that slow device performance. It is also interested in finding out whether the company has been tracking complaints about performance issues.

Apple has defended the throttling, maintaining that it prevents iPhones from failing when they have a battery that has entered a degraded state. It says this actually prolongs the life of the device and protects the circuitry.

"Lithium-ion batteries become less capable of supplying peak current demands."

“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of users’ devices,” an Apple spokesperson told TechCrunch last month.

The whole thing has been a PR nightmare for Apple which hasdropped the price for battery replacements from $79 to $29. In his letter, Thune asks how Apple arrived at that price point and wonders if the company shouldn’t offer a free replacement. He also asks if they plan to provide rebates to those who have paid full price for a new battery.

As a point of fact, when iPhone 6s users began experiencing unexpected shutdowns back in 2015, Apple offered them free battery replacements while engineers figured out what to do about the problem. Those who had already paid were offered a refund.

It will be interesting to see where the congressman’s inquiry goes. Apple is expected to respond to the letter by January 23.

Second photo courtesy iFixit


责编内容by:TechSpot (源链)。感谢您的支持!


This week on AI: iPhone’s 10th anniversary, ... 2016 13" MacBook Pros Price Save 2.0GHz/8/256GB (Gray) $1,299.00+ $200 2.0GHz/8/2...
iPhone 7s大曝光:双面玻璃+金属中框,苹果4复古回归... 日前曾曝光称,由于苹果iPhone 8目前在修复软件问题方面遇到严重技术难题,因此该机将至少推迟一个月发售,也就是说其将在发布后很长一段时间都会处于PPT状态。但不要着急,因为苹果今年还会有两款备胎机型iPhone 7s和7s Plus。 根据9to5Mac曝光的信息称, iPhone 7s和7s...
iPhone X 真机试玩:看到这个功能,我喊出了 Amazing!... 尘埃落定,全世界念叨了大半年的 iPhone 8,其实只是 iPhone 7 的小改款,用户最翘首以待的那款十周年纪念之作,拥有一个与众不同的名字——iPhone X。 X 代表罗马数字 10,所以正确的读法是 iPhone ten,不是 iPhone 爱克斯,更不是 iPhone 叉。 今...
引领智能手机十年变革的iPhone,这些年重大变化都有哪些?... 苹果今日凌晨正式发布了新款iPhone,自2007年乔布斯发表首款iPhone以来,这是苹果的第10年。而iPhone的问世,也在全球掀起一波智能手机风潮,新科技与新应用也因而不断演变。 回顾过去10年,苹果共推出18款iPhone,首款iPhone采用划时代的多点触控屏幕,配合苹果独...
This guy spent 4 months building a headphone jack ... Scotty Allen is an American Engineer who spent 15 weeks in China, modifying an iPhone 7 to include a headphone jack. After mishaps, setbacks, and...