The challenger, which pitches itself as a new type of financial services firm working collaboratively with its customers, is now inviting people to help it “build a better bank”.
Customers can join Monzo Labs with a couple of taps on the iOS and Android apps and then turn on and try any of the features the bank is experimenting with. Each feature will have its own discussion on the community forum, where users can share feedback and ideas.
The first of these features is called ‘Summary’, an overhaul of the way customers see their spending, showing how much money will go to fixed costs like bills, rent or mortgage payments, and how much is left to spend each month.
In a blog, Tristan Thomas, head, marketing, Monzo, says: “This is a very early version of Summary, and it’s far from perfect still. But that’s exactly why it’s in Labs. If you find bugs or issues, or have ideas about how we can improve it, please let us know!”