5 Principles For Working With Someone You Don’t Like

创业投资 2017-08-20

One thing is certain in any business – not everyone you have to deal with will be like you, or will like you (and vice versa). These people may include one of your business partners, an investor, a key vendor, or even one of your best customers. In my role as a business advisor, I see more and more how business people must bridge these differences to accomplish shared business goals.

We have all heard the stories of business disasters that result from people who are so different that they can’t get along. Some of these are legendary, including the Steve Jobs differences with John Sculley . Some are more current, such as the travails of Uber investors challenging founder Travis Kalanick , and the daily political leadership struggles surrounding President Donald Trump .

On a more positive note, as the business world becomes a global space, all of us have to learn to live and work with people of very different cultures, religions, political opinions, as well as different generations and genders. You have to manage and operate within more and more diverse teams, and your success in a career, or in building your business, depends on it.

Thus I was pleased to see these challenges addressed directly in a new book, “ How to Work With and Lead People Not Like You ,” by Kelly McDonald, a well-known marketing and communications expert who specializes in multicultural and diversity marketing. She offers a set of strategies and tools for communicating across cultural and other barriers, including people you don’t like:

  1. Understand that they’re not trying to be difficult. Most people you have to deal with in starting and running a business are just being who they are. They are behaving the way they were socialized – the sum of how they were raised, cultural influences, and the dynamics of previous roles. Don’t let your emotion or theirs impede communication.

  2. Don’t try to change them – be civil and diplomatic. People can change themselves, but you can’t change them. Whatever their demeanor is toward you (or your business), remain positive and professional, and treat the other person with courtesy and respect. Do not allow tension to escalate, and your blood pressure and sanity will thank you for it.

  3. Adjust your expectations that everyone thinks like you. Business people come from different backgrounds and experiences, so don’t expect their behavior and opinions to always mesh with yours. Accept that there are very few absolute rights and wrongs in business, so expect different viewpoints, and don’t allow anyone to push your buttons.

  4. Focus on the business at hand and getting results. You are there to do a job, and so are they. Successful work relationships don’t have to be rooted in liking each other. Focus on the outcome you are seeking and what you and your counterpart need to do to get there. Success is about cooperation, respect, solving problems and working together.

  5. Agree to disagree without being judgmental. Saying “I see it differently” is neither judgmental nor combative, and it doesn’t mean you are trying to “win the argument” or persuade the other person to change their opinion. It diffuses tension and can lead to constructive conversation that allows you and your peers to work together productively.

In all cases, it’s important to be positive and maintain a can-do attitude. People avoid negativity and they are drawn to positivity. You can become a role model, a leader, and an ally for many team members which will lead to breakthroughs and results with even the most non-compatible situations. A positive mental attitude will also improve your health, and add years to your life.

Just remember that you have a business or a career to run. Experts are convinced that a diverse workforce, including people with different values and different perspectives, leads to better decisions and solutions – ultimately growing business opportunities, profits, and satisfaction. Diversity isn’t going away. Learn to deal with it now, and be the leader you always wanted to be.

Marty Zwilling

*** First published on Huffington Post on 08/19/2017 ***

您可能感兴趣的

如何成就腾讯? 马化腾:踏实做事,内部团结... 8月9日,在腾讯组织发起的首届粤港澳湾区青年营活动上,马化腾面对来自香港、澳门、广东的100名高中生,难得的真情流露。回忆起创办腾讯之初的种种心酸,马化腾说,那会儿每天想着的是怎么活下来,“能不能活过今年,一年内生存下来,是最大的难题。” 回想起18年前,他描述了一个细节:“某天早上起来意识到今...
Small Business and Freelancing Roundup: Week of 25... Days are running by and we’re getting ready for those cold winds of the upcoming winter. But before that let’s take a look at all the important news...
让学校重新成为一个有趣的地方 拿到少年创学院和北京市和平街第一中学共同开设的项目式学习课程《 导盲仪项目式学习 》的学习手册的时候,我的期望一开始没有那么高,但是当我细细的去品读其中的内容之后,我能够感受到一种真诚,一种老师面对孩子的真诚,一种课程服务方面对学校的真诚。天地有大美而不言,人与人的这种真诚,就构成了学校最为...
Incorta raises $15M to enhance its data mapping pl... Incorta, a real-time analytics platform , has announced a $15 million in funding led by new investor Kleiner Perkins . Existing investors, incl...
轻芒CEO王俊煜:小程序降低用户使用成本 社交关系可为内容服务... 来源 | 腾讯创业 ► 导语​​​ 曾经,有许多人说微信小程序并不适合做内容平台,微信已经有了公众号这个内容生态,小程序中的内容不能分享到朋友圈,内容不能有效传播,用小程序做内容是最浪费资源的做法。 但是王俊煜却有不同的看法。作为前豌豆荚CEO,他有一套自己对于产品趋...
0
Startup Professionals Musings

责编内容来自:Startup Professionals Musings (本文源链)
阅读提示:酷辣虫无法对本内容的真实性提供任何保证,请自行验证并承担相关的风险与后果!
本站遵循[CC BY-NC-SA 4.0]。如您有版权、意见投诉等问题,请通过eMail联系我们处理。