职场创业

    今日:364| 主题:45201
收藏本版
IT、互联网、电子商务创业经验、建议、管理等知识分享。

[其他] Zipwhip nabs $9M from Microsoft, more to let any number send and receive SMS tex

[复制链接]
鸭梨 发表于 2016-10-17 21:34:11
157 9

立即注册CoLaBug.com会员,免费获得投稿人的专业资料,享用更多功能,玩转个人品牌!

您需要 登录 才可以下载或查看,没有帐号?立即注册

x

Zipwhip nabs $9M from Microsoft, more to let any number send and receive SMS tex-1 (businesses,Microsoft,telephone,strategic,something)
  Consumers have made a big shift to using mobile phones as their primary, and often sole, telephone, but as they have done so, they’ve also created something of a rift in the business world: many of the companies that count those consumers as customers are still using landlines — 275 million businesses in the U.S. alone — resulting in a feature gulf between how the two can contact each other: it’s either a voice call, or nothing. But a startup based out of Seattle is hoping to bridge that gap.
  Zipwhip, which has built a platform to let people with mobile phones send text messages to businesses that call them from landline phones, is today announcing that it has raised $9 million in funding. The Series B was led by local VC Voyager Capital, with participation also from strategic backers Microsoft Ventures, regional telecom GCI, and Inteliquent, an interconnection partner for communications service providers.
   The company is not disclosing its valuation with this round, or its revenues. At the beginning of this year, Zipwhip said it saw annual growth of 356% in annual recurring revenue, with messaging traffic volume up 300%. It also said it was adding  $400,000 in ARR each month and expects to hit $10 million in ARR by third quarter 2016.
   Zipwhip has been around since 2007, and in that time while raising modest amounts of capital, relatively speaking. Prior to this round, the startup had raised only $8 million . In the meantime it has picked up a wide range of businesses as customers, focusing specifically on those that are consumer-facing and do a lot of business over the phone.
  They include insurance agencies (there are over one thousand using Zipwhip including Allstate, Farmers, and many independents); car dealerships; the broadcaster CBS whose radio stations are using Zipwhip; and staffing companies fitness gyms, dentists offices, veterinarians, title companies and credit unions.
   Zipwhip’s rise comes at an interesting point in the growth of mobile messaging apps. A wave of companies built around messaging services for consumers — they include the likes ofTwitter, Facebook (both usingMessenger andWhatsApp) and WeChat — are eyeing up the opportunity to use their infrastructure and customer reach to help businesses communicate with customers better. However, these are predicated on customers already using those apps as communications channels to begin with.
  Zipwhip is approaching the idea of using texting as a B2C communications tool from a different end of the spectrum: it’s not so much about adding a customer care component to platforms where people are already using a lot of messaging services, but about offering messaging as an option for those who are using their mobile phones as their primary phone, and have a habit of responding to phone calls on them with text messages.
  This happens a lot more than you might think: Zipwhip says in the U.S. alone, there are around 150 million text messages sent to landlines daily — most of which, of course, are just disappearing into the ether because the landline owner doesn’t have any way of capturing them.
  What Zipwhip does is create a filter between a landline and a mobile phone. When a text is sent from the mobile to the landline, Zipwhip’s software captures it and sends it to an app that looks a bit like an email interface. There, a Zipwhip customer (say, the business) that owns the landline can read those messages and respond to them using the same interface. Essentially Zipwhip’s app gives a landline user something that has up to now been mainly a mobile phone and messaging app feature.
  Zipwhip it is not the only one tackling this business opportunity. HeyWire, a direct competitor that had raised more, was acquired by Salesforce in September of this year and appears to be very focused on figuring out how to tackle text messaging as a more monetizable customer service frontier. That may mean Zipwhip now has a formidable competitor, but on a more positive note, it points to the fact that the startup is definitely working in an area growing in demand.
  In that context, it’s interesting to see Microsoft Ventures among the investors in this round. The company has shaped up parts of its enterprise business over the last several years to compete more directly against the likes of Salesforce (and likewise, Salesforce has also done the same).
  “Zipwhip has unlocked an easy, intuitive way for customers to communicate with businesses via text,” says Leo de Luna, Managing Director at Microsoft Ventures. “We are excited to support Zipwhip as the company expands its product offering, and we are aligned in our pursuit to ensure people have technology that is seamless to use.”
  At the same time, Zipwhip is also looking at ways of applying its text-conversion technology in other areas.
   Some of those new applications are a little tongue-in-cheek fun, like this robotic beer keg that poured you a pint and zapped your phone number into the cup when you texted “Beer” to a certain number.
  More seriously, co-founder and CMO John Larson tells me that Zipwhip is “doing a big push for data integrations with major CRM players, i.e. Microsoft applications, Salesforce, and others,” which would give it more parity with HeyWire.
  He also says that the company is looking at securing the texting channel to make it usable for other purposes, like transactions. “We are working on [ways] to support the equivalent of SSL certificates, but for business phone numbers, so that you as a consumer know you’re texting with a legit business,” he said. “We see that being a huge opportunity, and a natural next step in driving payment transactions over text messaging in the U.S., just like WeChat did in China. They’re now doing over $500B/year in transactions over messaging.”
  Another big area of opportunity is the growth of ad units, such as those from Google, where users are able to click on ads to send a text, another area that Larson said its tech could be used to run and interact with such services.
友荐云推荐




上一篇:进不了大公司做产品就输在起跑线了吗?
下一篇:Tiger Woods, Entrepreneur: Inside The Superstar's New Startup, TGR
酷辣虫提示酷辣虫禁止发表任何与中华人民共和国法律有抵触的内容!所有内容由用户发布,并不代表酷辣虫的观点,酷辣虫无法对用户发布内容真实性提供任何的保证,请自行验证并承担风险与后果。如您有版权、违规等问题,请通过"联系我们"或"违规举报"告知我们处理。

蒋赵轩宇 发表于 2016-10-18 01:07:45
白领算个屁,养猪才洋气.
回复 支持 反对

使用道具 举报

刘宇 发表于 2016-10-18 01:36:18
幸福毕竟不是曹操,怎能说到就到。
回复 支持 反对

使用道具 举报

江雨晴 发表于 2016-10-18 01:36:35
所有的男人生来平等,结婚的除外。  
回复 支持 反对

使用道具 举报

aboyandgirl 发表于 2016-10-18 01:36:38
下辈子要做男生,娶一个像我这样的女生。
回复 支持 反对

使用道具 举报

newkoa 发表于 2016-10-18 01:36:40
最伤人的话,总出自最温柔的嘴。
回复 支持 反对

使用道具 举报

她的微笑 发表于 2016-10-18 01:48:36
再踩踩,楼主辛苦了!
回复 支持 反对

使用道具 举报

benno 发表于 2016-10-18 04:22:14
我们都知道恶虎架不住群狼。说明:”团队很重要!”
回复 支持 反对

使用道具 举报

暗阿萨 发表于 2016-10-19 03:00:45
楼主的战斗力已经恢复百分之六十二了!
回复 支持 反对

使用道具 举报

考试那天我哭了 发表于 2016-10-20 14:53:14
向楼主学习
回复 支持 反对

使用道具 举报

*滑动验证:
您需要登录后才可以回帖 登录 | 立即注册

本版积分规则

我要投稿

推荐阅读

扫码访问 @iTTTTT瑞翔 的微博
回页顶回复上一篇下一篇回列表手机版
手机版/CoLaBug.com ( 粤ICP备05003221号 | 文网文[2010]257号 )|网站地图 酷辣虫

© 2001-2016 Comsenz Inc. Design: Dean. DiscuzFans.

返回顶部 返回列表