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First Click: Will you buy another Samsung phone?
This week Samsung decided to cut its losses with the Galaxy Note 7 after admitting that the supposedly safe replacement models were also catching fire. The entire debacle has raised all sorts of questions about Samsung’s quality controls, the integrity of its supply chain, and what kind of corporate culture could produce the same life-threatening mistake not once, but twice on the very same device. Naturally, the joking began.
Some wondered what other Samsung devices might be affected:
From the company that brought you exploding phones… here, stick these in your skull pic.twitter.com/ehLD8mXJ0q
— dan mentos (@DanMentos) October 11, 2016 While others poked fun at Samsung's inability to identify the issue:
#Samsung engineers right now. pic.twitter.com/m2yoB8laE7
— Miguel (@mike089) October 11, 2016 The recall was amess from the start, even before the second recall. Samsung stilldoesn’t seem to know the exact problem in either the original or the replacement phones, and that’s creating concern about the integrity of existing phones like the similarly named Galaxy S7, and whatever phone comes next. Nevertheless, some people are stupidly refusing to return their Galaxy Note 7s because, let’s face it, it’s one of the best phones ever made … when it’s not exploding.
So the question I have for you, dear reader, is how does this make you feel about the Samsung brand when it comes to buying a new phone?