More than 3,5 years ago Usersnap started out as a simple feedback widget which can be embedded on any website or application. Over the time we’ve added our beloved project dashboard, browser extensions, and other benefits which are now used and loved by our community.
Today, I’d like to show you features which are particularly beneficial for large corporations.
If you like this article, give it some sharing :heart:
If you’re new to this blog or haven’t heard about Usersnap before, I just wanted to give you a heads-up. Usersnap is a visual bug tracking and feedback solutions which help companies (such asFacebook,Fast Company, andHawaiian Airlines) collaborate on digital projects.
To learn more about Usersnap, please visitusersnap.com.
1) Ultra-fast CDN & high-performance feedback widget
Speed is one of the most crucial elements when it comes to the success or failure of a website or web application. Therefore our systems are optimized for speed.
When it comes to the integration of ourfeedback button, there are usually two questions from our customers.
Does the feedback widget slow down my site?
Is there any time lag when opening the feedback button?
Again, the answer is no. When webuilt Usersnap we made sure that we have a high-speed content delivery network in place.
To learn more on how we created the cloud infrastructure behind Usersnap, I’d recommend readingthis article.
2) White Labeling
Usersnap comes with a preset of themes and customization features. You can change fields, colors, annotation tools, and languages. This allows you to adjust the feedback widget to your need.
However, you might find yourself and your company in situations where you want to build your very own frontend interface on top of Usersnap’s technology or where you want to re-brand the feedback button and widget to meet with your brand identity.