Samsung is still facing a serious issue with the Galaxy Note 7. After a worldwide recall due to explosive batteries, the company has been trying to get replacement models back into the hands of consumers and back on store shelves. However, even with a significant amount of replacement devices out in the wild, reports are coming in that the "safe" replacements are still exploding.
So far we've seen six such reports this week, with five claimed to be replacement devices and one with an unknown replacement status:
A "safe" Note 7 thatcaught fire on a parked Southwest Flight, triggering an evacuation of the airplane.
A "safe" Note 7 filled a Kentucky bedroom with smokeat 4am, sending the owner to the hospital after he started vomiting "a lot of black stuff."
A "safe" Note 7 melted in Minnesota and burned a 13-year-old girl's hand.
A "safe" Note 7 exploded in Taiwan while inside a woman's pants pocket.
A Note 7 caught fire in a South Korean baseball stadium. The owner says the unit is " a new one."
A Note 7 caught fire in a South Korean Burger King. It's unknown if it's a replacement or not, but the majority of devices in South Korea have been replaced.
The Kentucky case is probably the worst. The phone caught fire October 4th and the owner contacted Samsung, but the public didn't hear about it until October 8th. The owner told CBS affiliate WKYT that he felt Samsung was helping him, until he mistakenly received the following text from a Samsung representative:
Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it.
Samsung's last official statement on the issue came on October 7thsaying it "understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note7 devices," and "If we conclude a safety issue exists, we will work with the [Consumer Product Safety Commission] to take immediate steps to address the situation." While Samsung continues to drag its feet, carriers may soon take action themselvesby discontinuing sales of the Note 7.
With this many reports piling up, it's hard to come to any conclusion other than that the Note 7 is still dangerous. Many carriers are currently accepting Note 7 returns, even for devices deemed "safe" by Samsung. If you still have a Galaxy Note 7, replacement or not, it's a good idea to return it to your carrier immediately.